Tag Archive for: trust

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Being a Leader of Influence

Leadership is about inspiring and empowering people to become who they were created to be. It is about relating and connecting in such a way that the world is impacted and changed for good. Although there will always be opinions about the characteristics of effective leadership, there are specific characteristics that people want from you as their leader.

A recent Gallup survey of 10,000 followers, revealed that people want trust, compassion, stability, and hope from their leaders. People want and need leaders who will help navigate the challenges of today’s world. Below are resources to assist you in meeting those challenges as a Christ-centered leader. These resources will assist you in becoming the leader God has created you to be. 

There is a brief statement of each characteristic and then resources to take you deeper. Please know of my prayers for you and for your church as you continue to lead in these difficult days.

Trust

People want leaders who they can trust. In that Gallup survey, what surfaced as the top characteristics people need from their leaders are honesty, integrity, and respect. These words describe the outcomes of strong relationships built on trust.

People look for role models whose behavior they feel is worth emulating. Whether it be coaches, professors, co-workers, bosses, or pastors, people look for leaders who can be trusted to lead through ordinary situations as well as times of learning, adventure, and uncertainty. People want leaders who take them seriously and who can adapt when everything is not ideal.

As a leader, you earn trust when you follow through on commitments. Then as trust grows, people feel more at ease with you with bigger commitments in other areas of leadership. As you live out your trustworthiness, people learn that they can rely upon you.

Learn More:

Compassion

In the Gallup survey, words like caring, friendship, happiness, and love are used to describe what people need and want from their leaders. In a word, people are looking for leaders with compassion. They are looking for leaders, whether spiritual, political, corporate, or educational, to listen to them, affirm their worth, and love them.

To lead with compassion means contributing to the happiness and well-being of the people entrusted to your care. It is more than “being nice.” It is an intentional action to nurture people to their full potential. As the leader, you develop authentic relationships for the purpose of helping people become who they were created to be. 

Explore More About Compassion here:

Stability

We are living in a time of enormous change. Daily we experience the anxiety of the ground moving under our feet. When the foundation upon which we have been living begins to shift, our anxiety levels intensify.

When you are driven by anxiety, you see the world differently. You begin to make your decisions based upon the fear of scarcity and to focus on problems and shortages rather than possibilities and abundance. As a leader, it is during such anxiety you need the courage to stay focused and to lead the people entrusted to your care.

During times like this, one of the qualities people want in a leader is stability. According to the Gallup survey, words like strength, support, and peace are used to describe what people need and want from their leaders. The survey reveals that people are looking for leaders who provide stability.

It is during times of uncertainty, that people want and need leaders of stable influence to navigate the unknowns of changing culture, communities, and churches. Whether you believe it or not, your leadership makes the world a better place. 

Explore More about Stability:

Hope

As our world changes, our churches struggle, and we face uncertainty and fear, people are looking for leaders who can make a positive impact upon their lives and in the community. They are looking for inspiration that speaks to their needs. They want and need a leader who instills hope for the future. 

What has surfaced in the Gallup survey, is people want and need direction, faith, and guidance from their leaders. These words describe the outcomes of hope.

At this point and time in history, people are tired of false promises, disillusioned with artificial relationships, and disheartened with the sensationalism of political positions and conflicting opinions. They are looking for authenticity and integrity. In a word, they want and need hope. And they are looking to you, as their leader, to provide it.

Explore more about Hope: 

To learn even more about becoming the Christ-centered leader needed to navigate the challenges people are facing today, we’re exploring hope throughout 2022. The Blog and Podcast page for our most recent resources.

Healthy Relationships

Just one more thing before you go. The four characteristics of trust, compassion, stability, and hope are fundamental to developing and maintaining healthy relationships. Relationships are necessary if you as a leader are going to have influence in the places you live, work, and play.

Take time to listen to the LeaderCast episodes and read the blogs listed above. You can only improve your leadership skills as you learn to adapt to the changing landscape and lead through challenging times.

As you explore these resources, keep in mind the relational skills that grow from these characteristics. As you listen and reflect upon the resources above, here are five things to keep in mind.

  • Listen Carefully – Give your full attention and reflect thoughtfully. Use empathy to connect more authentically with others.
  • Ask Questions – Model the behavior of being curious and encourage others to do the same.
  • Stay True to Your Values – Model integrity and authenticity.
  • Communicate Clearly – Remember that clear is kind. Be clear in your statements and be aware of how you are perceived in what you say and do.
  • Be Generous – Provide useful and genuine feedback to those entrusted to your care. Give them the benefit of your best thoughts and responses and be open to receiving feedback. 

Leadership is about inspiring and empowering people to become who they were created to be. It is my hope that you can and will begin to build a file of resources that assists you in becoming the leader that makes a difference.

Remember, who you are is how you lead.

Note: Explore the podcast and blog for more resources to guide you on your leadership journey.  

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One Characteristic Every Leader Needs: Trust

We want leaders whom we can trust. In a recent Gallup survey of 10,000 followers, what surfaced as the top characteristics people needed from their leaders were honesty, integrity, and respect.  These words describe the outcomes of strong relationships built on trust. 

We look for role models whose behavior we feel is worth emulating. Whether it is coaches, professors, co-workers, bosses, or pastors, we look for people we can trust to lead us through ordinary situations as well as times of learning, adventure, and uncertainty. We want leaders who take us seriously and who can adapt when everything is not ideal.

As a leader, you earn trust when you follow through on commitments. Then as trust grows, people feel more at ease in trusting you with bigger commitments and other areas of leadership. As you live out your trustworthiness, people learn to trust you.

Five Ways to Build Trust

Here are five ways you can build the trust people need from you as a leader.

1. Be dependable

Say what you mean and mean what you say. To increase trust within your relationships, it is absolutely necessary to follow through on what you say you can and will do.  Even with what seems small and simple, if people experience a lack of follow through, you are revealing that what you say cannot be trusted. So, follow through with what you say you will do. The truth is you are only as good as your word. 

You already know whether you follow through on your commitments like showing up on time or embellishing the truth. People will have difficulty trusting you if you can’t trust yourself. Trust gives birth to trust.

2. Be vulnerable

Vulnerability is an integral part of the trust-building process. Brené Brown writes, “vulnerability is the birthplace of love, belonging, joy, courage, empathy, and creativity.  It is the source of hope, empathy, accountability, and authenticity.” Vulnerability is the path to greater clarity in purpose and more meaningful relationships.

To be vulnerable, you need a healthy self-awareness in sharing your feelings and your experiences with people who have earned the right to hear them.  It will be in risking vulnerability that you model for those who follow.

3. Be respectful

A basic level of respect is the common denominator in every trust relationship. The deeper and more intimate the relationship the more important your respect. If those who follow you feel you are condescending and not taking them seriously, you are undermining the trust you need to be a good leader.  

You must remember that every time you treat someone in a way that demeans them or violates that basic dignity, you harm your connection and make it more difficult for them to trust you.

4. Be generous

Extend the most generous interpretation possible to the intentions, words, and actions of others. Assume the best of others. Give them the benefit of the doubt. When you are generous with others, they will be generous with you. When in doubt, seek to understand and be slow to judge.

Remember, people can only act upon what they know. Don’t hold them responsible for what they don’t know. Brene Brown writes, “Our relationship is only trusting if you can assume the most generous thing about my words, intentions, and behaviors and then check in with me.” Be generous. Assume people are doing the best they can with what they know. 

5. Be receptive

Relationships flourish when people feel relatively equal. Most people understand that relationships involve a balance between giving and taking. They also understand that most of us give more than we take. Trust grows out of the balance of give and take. When you don’t let others give, even with your best intentions, you deny them part of this balance. Be willing to give others the opportunity to live into their strengths and to share their gifts.  

When you develop this balance of giving and receiving, trusting what people have to offer, then you are creating an environment of trust where people feel safe, valued, and appreciated.

Take Action

Do you want to be a leader that people can trust? Do you want to be an honest, dependable, integrated, and respectful leader? Of course, you do. So, below is one way you can check yourself regarding being a trusted leader.

Just know up front, this will not be easy.

  1. Choose five people with whom you live, work, or play. These five people need to be people who will give you honest feedback.
  2. Have them answer these questions for you:
    • Can you depend upon what I say to be true?
    • Do I follow through with what I say I will do?
    • Do I treat people with respect?
    • Do I honor and value the strengths and gifts of others?
    • Knowing what you know about me, are you able to be honest with me?
  1. Make time to have a conversation with each of the five persons using the questions in #2 as your subject.
  2. After your initial feedback conversation, ask each person to give you feedback over the next 6 weeks as you focus upon becoming the leader people can trust.

Because trust is one characteristic followers look for in their leaders and because our world, our communities, and our churches are looking for leaders who can be trusted, now is the time to earn the trust people want from you as their leader. 

You were created for such a time as this. Become the leader people want to follow.  Become the leader you were created to be.   

The Reality We Face

How are you feeling?

You are six weeks into a stay at home order and you have done well at adjusting to this pandemic.  You are learning to use social media for preaching and teaching, and you have been intentional in connecting with church members. You have even discovered new ways to connect with the community.

So, how are you feeling?

You might be feeling disappointed if you were expecting to be back to worship in the sanctuary by the first of May or feeling angry if you have been thinking that this stay at home order and no public worship is not fair. Then again, you might be feeling relieved because you have been fearful for your health and the health of your family. So, how are you feeling?

I admit that I have conflicting feelings. I have been grieving not being able to meet with you, who have been entrusted to my care, and with family and friends for whom I care.  I am missing in-person smiles and facial expressions, as well as personal contact. On the other hand, I am adapting to the situation and circumstances in which we are living, with the hope that each of you will use your best feeling and thinking in navigating the days, weeks, and months ahead.

Our Current Reality

Here is what I know:  The pandemic is with us for the next 12-18 months. The end will come only when there is a vaccine.

There are no easy 3 steps here or 5 steps there through this pandemic. For the moment, there is a protocol for living into the next days, weeks, and months ahead. It will include phases with each phase having its own set of rules and patterns to follow.  There are no experts to call or conferences to be attended that will make this pandemic go away. We must trust those who are working, not only to develop a vaccine, but who are leading us in flattening the curve. We are all learning as we do. Pay attention to what comes next.  There are not easy formulas or steps to end this pandemic.

Leading Through the Pandemic

As a leader, you must lead people through this pandemic. Even though you have never been here before, God has gifted you for this moment to lead through these days.

There is no strategic plan through this pandemic.  That doesn’t mean you don’t plan or strategize how to navigate through what is coming. It does mean that the people you must be listening to are the people, (the public health officials, doctors, scientists, your bishop), who are discovering what is next as they go.

There will be other voices, each one important, but, as you know, we are living in the midst of great complexity.  So as a leader, keep centered upon who you are, why you are doing what you are doing, and the people entrusted to your care.

Even though it may not seem this way, you have never had an opportunity like this before. So, here is what you do:

Know and Name Current Reality

Be realistic about the challenges and obstacles you face.  The people who are following your lead need to know that you can be trusted because you are self-aware, competent, and honest.

You know what you are facing and the resources you have. Be transparent and caring. The temptation is to downplay the severity of the situation in hopes of keeping everyone together.  You will have more respect as a leader if you care for the truth as you care for the people.

Know Yourself and Your Strengths and Gifts

Know when to be vulnerable and when to empathize. As the leader you are helping people navigate the challenges. Be emotional healthy. Sometimes during times of crisis and decision-making, leaders become the problem because they are focused more upon themselves than they are upon the challenges they are facing. Leadership is not about being liked or pleasing people. Leadership is about assisting people to become who God created them to be.

Stay Focused Upon Why You Are Doing What You Are Doing

There has never been a greater time in your lifetime to help people love God and to love neighbor.  You have been working to discover, learn, and develop new ways of connecting with people regarding their love for God. How will you model for your community and the world how to love your neighbor?

Paying attention and helping your congregation pay attention to the protocols of health and safety will go a long way in saying to people that you take them seriously.  I am sure you have already begun to think of other ways to keep people safe and at the same time tell them they are important to and loved by God.

Strengthen Present Relationships and Develop New Ones

Relationships are key in developing trust. Who are the people you are presently related to within the church and community? How are you feeding and strengthening those relationships?

Who are the people in the community (teachers, principals, political leaders, first responders, etc.) you can reach out to and develop relationships?  You will never have this time again. Take advantage of the opportunity, think outside the box, and step out in courage to lead like you have never led before.

Equip People To Take the Lead

As the leader, your job is to name current reality, model calm and compassionate behavior, assist people in the direction of hope, and identify and provide what is needed for people to succeed.

Your leadership will determine whether the church you lead is stronger or weaker on the other side of this pandemic. You have never had an opportunity like this before in your ministry.

To help you determine how you will lead people through this crisis, Sara Thomas and I (Tim Bias) are offering a one hour Zoom call for you and your leadership team. To participate, go to

https://Transformingmission.org/trust. This resource will help you and your leadership team position yourselves for navigating through this pandemic and to becoming a stronger congregation on the other side.

Regardless of how you are feeling, know there are people who love you and who ready to walk with you through these days. Go to https://Transformingmission.org/trust. Your best days are ahead.

 

Building Trust

Will the local church you lead emerge stronger or weaker on the other side of the COVID-19 pandemic?

That’s a big question!

Here’s the currency – and no we’re not talking money – that is going to determine the answer to that question: trust.

Trust is the foundation of all healthy teams and organizations, including the church. Before we explore the components of trust, consider for a minute, the relationship between a pastor and the church leadership.  What stage is your leadership team at in building trust?

  • Ground Zero – You’re just beginning to build trust
  • Emerging Trust – You have some trust, but it needs to improve.
  • Expanding Trust – You’ve tested your trust and are looking to grow deeper

Here’s your first reminder: don’t over-react or discount where you find yourself.

Are you doing the best you can? Great! Keep going.

Building Trust in Small Moments

Wherever you find yourself, building trust is not a “one and done” adventure. Trust is built in small moments. Think of trust being built over time as a series of experiences – small, seemingly mundane moments.

Yes, momentous occasions can build trust.

The challenge is, even during an extended crisis, those “big moments” are not frequent. Small moments, like making a phone call, sending a note, asking how someone is doing…and stopped to listen to their answer, etc. are the fabric of daily relationships. These are seemingly small moments AND these are the moments that build trust. As you consider all that is happening right now, take a minute to celebrate the small moments that are deepening your relationships with others. Why? Because you’re building trust!

Defining Trust and Identifying Stakeholders

Additionally, trust is multi-faceted.

Before you consider the groups entrusted to your care, here’s the definition of trust we’re working with: 

  • Trust is choosing to risk making something you value vulnerable to another person’s actions. Vulnerability is “the emotion you experience during times of uncertainty risk, and emotional exposure.”
  • Distrust is the choice not to make self vulnerable to another person’s actions.

With these definitions in mind, now consider the church you lead and/or attend. Across an organization, leaders need to build trust with multiple groups, or stakeholders.

The starting point of trust in the local church are our relationships with Jesus. If I may ask you another question, how are you doing trusting Jesus in this season of ministry? As a person of faith, it could go without saying, your relationship with Jesus sets the direction for trust across other relationships. But, I’ve made this assumption before only to be surprised when it wasn’t the case. 

With your trust in Jesus firmly in place, now consider these six unique groups that necessitate trust in local congregations.

Each one is important. Each one takes effort to nurture and care. This is not an exhaustive list. It’s a macro list to help you begin considering your relationships. Some of the relationships on this list likely need to be nurtured. Other relationships, I hope, are reasons to celebrate how you’ve nurtured trust over time.

Consider these groups and add to the list to make it your own.

  1. Pastor(s)
  2. Community
  3. Congregation
  4. Church leaders
  5. District and conference leadership
  6. Staff (where applicable)

Pause and watch a conversation Tim and I had about this topic.

Why trust is important during this pandemic

Why do we say trust is what will determine whether the church you lead is stronger or weaker on the other side of this pandemic? Because, if you watched the video, you heard us identify the thoughts, feelings, and actions associated with trust. These are the things that keep you nimble, open to God’s presence, and to the changing circumstances around you. 

Here’s the good news: You get to determine how you’ll lead people through this crisis. You have the agency to lead people to build trust and be a community that develops trust. What might happen if you focused on the foundational element of all teams?

We’re here to help you find out.

Trust is the foundation upon which every team is built. The challenge is, most teams don’t intentionally focus on building trust.

During seasons of rapid change and uncertainty, trust is absolutely essential. We’re prepared to help you build trust with simple, yet effective, 45 to 60-minute conversations.

Here’s how it works:

  1. Click the button below to complete a simple form.
  2. You’ll get an email with information about three stages of trust.
  3. Reply to the email as instructed.
  4. We’ll contact you to schedule your next steps.

Tell me more!
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Leadership Checkup

Last week, I received a call from my doctor’s office.  The voice on the line said, “Mr. Bias, it is time to schedule your next checkup.  May we schedule your appointment today?”  I wanted to say, “No,” but I knew that my regular checkup helped to keep me physically healthy.

Over the years, I have learned the same is true about effective leadership.  I have not always called them checkups, but I have regularly stopped to evaluate or to take an account of my life and actions.  For me, regular checkups are necessary for effective leadership.

At the beginning of the year, Sara Thomas introduced us to a weekly checkup called TGIF: Trust, Gratitude, Inspiration, and Faith.  She wrote, “…if all leadership begins with self-leadership, there are things that need to improve.”  She continued, “I know the impact reflection has on transformation.  If you want growth, stop and reflect.”

She proposed taking time each week to reflect upon four TGIF questions to assist in growing in faith and in developing as courageous leaders:

  1. What am I TRUSTING?
  2. For whom or what am I GRATEFUL?
  3. Who or What is INSPIRING me?
  4. How am I practicing FAITH?

So today, I am sharing with you my most recent checkup in regard to becoming a more compassionate leader.

I Want to TGIF! Send me the Worksheets.

Leadership Checkup Transforming Mission

Trust

What am I Trusting?

I am trusting my listening skills.  Over the past several weeks, I have listened closely to the needs, aspirations, and mission of our local churches.  At the same time, I have listened closely to the strengths, skills, and needs of our clergy.

I am trusting what is emerging.  In the midst of listening, what emerges is not exactly what I have in mind.  I am trusting the new things God is doing.

I am also trusting the shift in my prayer habits.  I continue to make the shift from having a prayer life to living a life of prayer.

Gratitude

For whom or what am I grateful?

I am grateful for trusted friends. I am grateful for those so close they not only love me just the way I am, but they give of themselves so I can become who God created me to be. I am grateful for the embodiment of unconditional and unselfish love in their lives. I am grateful that the love I experience in and through them encourages me to be more like Jesus.

Because I am surrounded by friends who embody such love, I am becoming a more compassionate leader.

Inspiration

 

What is inspiring me?

Most recently, the Galatians: Following Jesus Every Day reading plan. It is this habit of reading, reflecting, and responding that helps keep me focused and growing.

This past week, to hear the names of the persons participating in the study lifted in prayer was an awe-inspiring experience.

Faith

How am I practicing faith?

By God’s grace, I am working on being clear about what I think and how I act. I know that might sound strange, but I am trusting that God wants me to live in the real world.  There are times that I find it easy to “interact” with God in seclusion, where I can escape from responsibility.  I find it more difficult to follow God into the office, the community, or into relationships I cannot control.

I am practicing faith by stepping away from a fear of failure.  It is my fear of failure that keeps me from taking risks and keeps me in my comfort zone. I am also practicing my faith by not talking about success, but by stepping into the arena to participate in the possibility of success.

It’s time for A Check-up

It is nothing spectacular. But being a healthy leader allows me the opportunity to see the people around me as God sees them, to understand more who I am becoming in God’s work, and to catch a glimpse of God in and through trust and obedience.

So, how are doing with Trust, Gratitude, Inspiration, and Faith?

Church leader, it is time for your next checkup.  Are you willing to participate in it today?

I Want to TGIF! Send me the Worksheets.